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Platform atlas

Every hospital domain needs an owner

A 35-domain reference model for how care, operations, revenue and evidence connect without collapsing responsibility into one shared system boundary.

35

bounded domains / 5 operating wings

This atlas describes ownership, boundaries and handoffs. It is an architecture reference, not a statement that every domain is deployed or included in a facility proposal.

Wing 01 / 12 domains

Clinical continuum

The patient story stays coherent while each clinical lifecycle keeps a clear owner.

06

Clinical Workflow & Care Pathway

Platform / Foundation

Versioned pathways coordinate milestones while clinical domains keep authority.

Owns

Pathway definitions and optional cross-domain pathway progress for configurable care journeys.

Stops here

Coordinates work; it never becomes the source of truth for clinical state.

PathwayStartedPathwayMilestoneReachedPathwayCompleted

07

Care Coordination & Case Management

Clinical Coordination

Complex cases, transitions and discharge barriers coordinated across settings.

Owns

Cross-setting coordination, utilisation review, transitions of care, discharge barriers and multidisciplinary plans.

Stops here

Owns coordination and barriers; diagnoses and clinical findings stay in clinical records.

CaseOpenedDischargeBarrierRaisedTransitionPlanCompleted

08

Clinical Care & EMR

Core Clinical

The encounter-centred clinical record and the decisions made inside it.

Owns

History, examination, diagnoses, problems, notes, orders, medication intent, referrals, follow-up and care plans.

Stops here

Owns the encounter record; diagnostic services own execution and verified results.

EncounterStartedDiagnosisRecordedClinicalOrderPlacedEncounterCompleted

09

Inpatient ADT, Bed & Nursing

Core Clinical

Admission, movement, nursing work and discharge as explicit lifecycles.

Owns

Admission, discharge, transfer, bed lifecycle, ward operations, nursing assessments and medication administration.

Stops here

Owns the inpatient and nursing episode; specialty treatment remains with its clinical owner.

AdmissionCreatedBedAssignedPatientTransferredPatientDischarged

10

Emergency & Critical Care

Core Clinical

Time-critical registration, triage, resuscitation and disposition.

Owns

Emergency registration, triage, trauma, resuscitation, observation, rapid response and ICU/HDU workflows.

Stops here

Owns emergency and critical-care state, not laboratory or imaging execution.

EmergencyEncounterStartedTriageCompletedCriticalCareAdmitted

11

Surgery & Perioperative

Core Clinical

The surgical lifecycle from request and readiness through recovery.

Owns

Procedure requests, pre-op, theatre scheduling, anaesthesia, safety checks, intra-op record, specimens and recovery.

Stops here

Owns surgical state; inventory owns stock and blood bank owns blood products.

SurgeryRequestedTheatreConfirmedSurgeryCompleted

12

Women’s Health, Maternity & Newborn

Advanced Clinical

A continuous pregnancy, labour, delivery and mother-newborn journey.

Owns

Gynaecology pathways, pregnancy episodes, antenatal care, labour, delivery, postnatal care and mother-newborn linkage.

Stops here

Owns pregnancy and delivery lifecycle; inpatient owns bed state.

PregnancyEpisodeStartedLabourStartedDeliveryRecordedNewbornLinked

13

Paediatrics

Advanced Clinical

Child-specific clinical context, growth and guardian-aware care.

Owns

Paediatric workflows, growth and development, guardian-aware care, safety and immunisation coordination.

Stops here

Owns child-specific care context; the patient registry owns identity.

PaediatricAssessmentRecordedGrowthAssessmentRecorded

14

Oncology

Advanced Clinical

Longitudinal cancer care from registry and staging through survivorship.

Owns

Cancer registry, staging, tumour board, treatment plans, chemotherapy cycles, toxicity monitoring and survivorship.

Stops here

Owns cancer treatment lifecycle; pharmacy dispenses and diagnostics own results.

CancerStagedTreatmentCycleStartedTreatmentCycleCompleted

15

Renal & Dialysis

Advanced Clinical

Recurring dialysis programmes with prescription, station and access tracking.

Owns

Renal programmes and dialysis lifecycle, including prescription, allocation, session monitoring and access tracking.

Stops here

Owns dialysis programme and session; scheduling may own slot reservation.

DialysisSessionScheduledDialysisSessionCompleted

16

Fertility & IVF

Advanced Clinical

Identity-controlled treatment cycles, embryology and cryostorage.

Owns

Fertility cycles, gamete handling, embryology, witnessing, transfer, cryostorage and donor workflows.

Stops here

Owns cycle, embryology and cryostorage lifecycle with strict identity controls.

IVFCycleStartedEmbryoStoredEmbryoTransferred

17

Rehabilitation & Allied Care

Advanced Clinical

Therapy plans, repeated sessions and measurable functional outcomes.

Owns

Physiotherapy, occupational therapy, rehabilitation, functional outcomes, nutrition and dietetics programmes.

Stops here

Owns therapy and nutrition plans; facility kitchens own food production.

TherapyPlanCreatedTherapySessionCompletedNutritionPlanUpdated

Wing 02 / 4 domains

Diagnostics and medication

Diagnostic execution and medication safety remain traceable without taking ownership from the clinician.

18

Laboratory & Pathology

Diagnostics

A specimen-to-result lifecycle with verification and critical-value escalation.

Owns

Lab orders, specimen lifecycle, processing, results, verification, pathology disciplines, QC and instrument integration.

Stops here

Owns specimens and verified results; the ordering domain owns clinical intent.

SpecimenCollectedSpecimenRejectedLabResultVerified

Laboratory scope detail

Delivery patterns are source-backed facility models. Specialties and functions are architecture scoping examples for discovery—not proof that each capability is deployed.

Delivery models

Source-backed facility planning patterns

  • In-house laboratory
  • External referral laboratory
  • Hybrid laboratory

Specialty examples

Architecture scoping examples

  • Hematology
  • Clinical chemistry
  • Microbiology
  • Histopathology
  • Cytology
  • Immunology & serology
  • Molecular diagnostics

Functional scope

Architecture scoping examples

  • Order intake & accessioning
  • Specimen collection & tracking
  • Processing & worklists
  • Result verification
  • Critical-value escalation
  • Quality control
  • Analyzer & instrument integration
  • Referral handoff & result return

19

Radiology & Imaging

Diagnostics

Imaging safety, acquisition, reporting and critical findings in one lifecycle.

Owns

Imaging orders, scheduling, modality workflow, contrast checks, reporting, critical findings and PACS/VNA integration.

Stops here

Owns the imaging study and report lifecycle.

ImagingStudyStartedImagingReportVerified

20

Blood Bank & Transfusion

Diagnostics / Therapeutics

Donor and blood-component traceability from reservation to bedside.

Owns

Donor and component lifecycle, inventory, grouping, compatibility, cross-match, issue and transfusion reactions.

Stops here

Owns blood inventory, compatibility and issue.

BloodReservedBloodIssuedTransfusionReactionReported

21

Pharmacy & Medication

Medication

Formulary, pharmacist review, dispensing, reconciliation and medication safety.

Owns

Medication catalogue, pharmacist review, dispensing, inpatient and OPD pharmacy, controlled drugs and reconciliation.

Stops here

Owns pharmacy rules and dispense; the prescriber owns medication intent.

MedicationVerifiedMedicationDispensedMedicationReturned

Wing 03 / 3 domains

Revenue cycle

Operational patient accounts, payer lifecycles and accounting books are separated so every number has a trustworthy source.

23

Billing & Revenue

Revenue Cycle

The operational patient account, from estimate through payment.

Owns

Pricing, estimates, charge capture, invoices, packages, deposits, payments, discounts, refunds and cashier work.

Stops here

Owns patient charges and payments; finance owns accounting books.

ChargePostedInvoiceFinalizedPaymentReceivedRefundCompleted

24

Insurance & Claims

Revenue Cycle

Coverage and payer work from eligibility to final settlement.

Owns

Coverage, eligibility, pre-authorisation, cashless workflow, claims, queries, denials, appeals and settlement.

Stops here

Owns the payer lifecycle; billing owns the patient invoice.

EligibilityVerifiedPreAuthorizationApprovedClaimSubmittedClaimSettled

25

Finance

Enterprise

Accounting books and financial control kept separate from clinical charge capture.

Owns

General ledger, receivables, payables, cash and bank, budgets, cost centres and provider payables.

Stops here

Owns accounting and consolidation, not clinical charge calculation.

JournalPostedFinancialPeriodClosed

Wing 04 / 7 domains

Hospital operations

Facility structure, resources, stock, workforce and standards become explicit operating domains rather than shared spreadsheets.

02

Organisation & Facility

Platform / Foundation

The structural map of hospitals, clinics, departments, units and locations.

Owns

Legal entities, facilities, branches, departments, units, locations and facility capabilities.

Stops here

Owns organisational topology, not appointment state or bed occupancy episodes.

FacilityConfiguredDepartmentChangedCapabilityChanged

05

Scheduling, Resource & Queue

Platform / Foundation

Booked slots, walk-ins, waitlists and resources resolved in one operating queue.

Owns

Provider schedules, appointment slots, appointments, waitlists, walk-ins, tokens, queues and schedulable resources.

Stops here

Owns reservations and queues, never the clinical encounter opened from them.

AppointmentBookedAppointmentCheckedInQueueTokenCalled

22

Inventory & Procurement

Supply Chain

Stock, batches, expiry and procurement with traceable movement.

Owns

Items, stores, batches, expiry, stock movement, procurement, vendors, receipts, transfers, recalls and counts.

Stops here

Owns the stock ledger; clinical domains own the reason an item is consumed.

StockReservedStockIssuedPurchaseOrderApprovedRecallInitiated

26

HR & Payroll

Enterprise

Employment, attendance and payroll without conflating clinical privilege.

Owns

Employment lifecycle, attendance, leave, payroll, incentives, workforce administration, training and offboarding.

Stops here

Owns employment and payroll; provider directory owns clinical privileges.

EmployeeOnboardedPayrollFinalizedEmployeeOffboarded

27

Governance, Quality & Compliance

Enterprise

Incidents, patient safety, quality work and policy governance with accountable owners.

Owns

Quality, accreditation support, incidents, infection control, CAPA, consent governance, privacy and policy governance.

Stops here

Owns policies and improvement work; audit owns immutable access and security-event history.

IncidentReportedCAPAOpenedPolicyPublished

28

Facility Operations

Enterprise

The physical hospital: equipment, maintenance, hospitality and support services.

Owns

Biomedical equipment, maintenance, calibration, housekeeping, laundry, dietary, ambulance, security, CSSD and waste.

Stops here

Owns physical operational workflows and asset readiness.

BedCleaningCompletedEquipmentOutOfServiceAmbulanceDispatched

29

Patient Engagement & CRM

Experience

Patient-facing access, enquiries, feedback and communication preference.

Owns

Portal and mobile experience, enquiries, CRM, referral tracking, campaigns, feedback, loyalty and family access.

Stops here

Owns engagement state; the clinical record remains with clinical domains.

PatientFeedbackReceivedCommunicationPreferenceChanged

Wing 05 / 9 domains

Platform foundation

Shared capabilities connect the system without becoming a shared database or a place where domain ownership disappears.

01

Identity & Access

Platform / Foundation

Named identities, governed access and explicit scope for every action.

Owns

Authentication, authorisation, role and scope enforcement, MFA, delegated access and access-policy decisions.

Stops here

Owns access policy, never employment, payroll or patient clinical data.

UserAccessChangedSessionRevokedAccessDecisionRecorded

03

Patient Registry / MPI

Platform / Foundation

One enterprise patient identity, reconciled across every place care begins.

Owns

Demographics, identifiers, relationships, duplicate detection, merge and deceased status.

Stops here

Owns identity, not encounters, invoices, observations or clinical notes.

PatientRegisteredPatientMergedPatientIdentityUpdated

04

Provider Directory & Credentialing

Platform / Foundation

Clinical identity, credentials, privileges and affiliations in one authority.

Owns

Practitioners, roles, specialties, qualifications, licences, privileges and facility affiliations.

Stops here

Owns clinical privilege and affiliation; HR owns employment and payroll.

PractitionerCredentialChangedPrivilegeGrantedProviderAffiliationChanged

30

Notification & Communication

Platform

Template-driven delivery, escalation and retry across approved channels.

Owns

Email, approved messaging, push, reminders, escalation delivery, templates, delivery status and retries.

Stops here

Owns message delivery, never the business decision to notify.

NotificationQueuedNotificationDeliveredNotificationFailed

31

Document & Content

Platform

Versioned clinical artifacts, signatures and controlled retention.

Owns

Documents, scans, generated reports, consent artifacts, certificates, templates, versions, signatures and retention.

Stops here

Owns artifact lifecycle and retention metadata; source domains own meaning and status.

DocumentCreatedDocumentSignedDocumentArchived

32

Integration & Interoperability

Platform

FHIR, HL7, DICOM and partner boundaries without leaking domain decisions.

Owns

External-system adapters, devices, government, payer, payment and partner connectivity.

Stops here

Owns translation and routing; domain decisions remain with domain owners.

ExternalMessageReceivedExternalMessageFailed

33

Reporting & Analytics

Platform

Operational and executive views built from projections, not shared write tables.

Owns

Dashboards, analytical read models, warehouse feeds, KPIs, scheduled reports and BI integration.

Stops here

Owns analytical projections, never transactional truth.

AnalyticsProjectionUpdatedReportGenerated

34

Audit & Security Events

Platform

A durable history that can reconstruct access, change and privileged action.

Owns

Append-oriented audit and security-event ingestion, access history, privileged-action history and compliance retrieval.

Stops here

Owns audit history and retrieval, not operational application logs.

AuditEventRecordedPrivilegedActionRecorded

35

Clinical Terminology & Master Data

Platform / Foundation

Versioned vocabulary, value sets and governed shared masters.

Owns

Clinical terminologies, code systems, value sets, service masters, mappings and versioning.

Stops here

Owns controlled vocabulary; domains reference governed codes and versions.

TerminologyVersionPublishedMasterDataChanged

A clearer next step

Map it to your facility

Bring your departments, workflows and integration questions. We will show where ownership sits and confirm the scope we can demonstrate.